Privacy Policy
2Gether Hair Studio Privacy Policy
At 2Gether Hair Studio in Buffalo, NY, we respect your privacy and are committed to protecting your personal information. This policy explains the data we collect, how we use it, and how we safeguard your information when you book an appointment, make a payment, or receive SMS notifications.
Information We Collect
We collect information you provide directly when you book an appointment or contact us. This may include your name, email, phone number, appointment preferences, and any notes required to deliver your service.
- Contact details such as name, email address, and phone number.
- Appointment date, service selection, and stylist preferences.
- Optional notes or preferences provided during booking.
How We Use Your Information
Your information helps us manage bookings, confirm appointments, communicate important updates, and deliver a smooth salon experience. We do not sell your personal data to third parties.
- Confirm and manage your booking details.
- Send appointment reminders and updates.
- Provide customer support and respond to requests.
Appointment Booking
When you book an appointment through our website, we use your contact and booking information to reserve your preferred service time and share appointment details. We keep booking information for scheduling, service history, and follow-up communication.
Payment Processing
Payments are processed securely through Stripe. We do not store your full payment details on our servers. Stripe handles card information and transactions under its own privacy and security practices.
SMS Notifications
We may send SMS messages to confirm appointments, remind you of upcoming visits, or communicate urgent updates. These messages are delivered through Twilio, and phone numbers are used only for appointment-related communication. Mobile numbers are not shared with third parties or affiliates for marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time.
Data Retention and Security
We retain your booking and contact information as long as necessary to provide services, fulfill legal obligations, and improve our customer experience. We protect your data with reasonable administrative and technical safeguards.
Contact Us
If you have questions about this privacy policy or your personal data, please contact us through the website or visit 2Gether Hair Studio in Buffalo, NY.